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Book your flight with Hotel Navegadores
Manage your travel experience easily and securely with Flight + Hotel . Find flexible options, attractive prices, and the perfect destination to unwind.

Do you have any questions before confirming your package?

In this section, we answer the most frequently asked questions about your reservation: what your package includes, how to modify your reservation, or how to add extra services.

We want the entire process to be simple and hassle-free, from booking to your return.

And if you have any other questions, don't worry, we're available to help you at any time.

  • What does the flight + hotel package include?
    Includes round-trip flights from your home city to your chosen destination, as well as accommodations in one of our hotels.
  • Can I customize my package?
    No. The packages are pre-designed and do not allow changes to dates, flights, or hotels.
  • What happens if I need to cancel or modify my reservation?
    A nonrefundable deposit is required upon booking. Additional fees may apply depending on hotel policy.
  • Can I pay in installments?
    Yes. When booking, you only pay a deposit. The remainder is paid directly to the hotel upon check-in.
  • How will I receive confirmation?
    We'll send you confirmation by email. In some cases, you'll receive a second email with information from the airline.
  • What documents do I need to travel?
    It will depend on the destination and your nationality. Usually, an ID, passport, or visa is required. Check the requirements before traveling.
  • What happens if my flight is delayed or canceled?
    You'll have a support contact in your booking confirmation to handle any issues.
  • Can I add extras such as transfers or excursions?
    Yes. You can add the available additional services during the booking process.
  • Can I book for several people?
    Yes, you can book for multiple people in a single transaction (up to 9 passengers per transaction on flights).
  • What do I do if I don't receive confirmation or there's an error?
    Contact our customer service team. We'll help you resolve any issues or questions.
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